As trained counselors with decades of experience, we are able to establish rapport and facilitate an atmosphere of trust with most interviewees. Many studies show that if a person trusts the interviewer, they are much more likely to be forthcoming with relevant information.
The skill set we bring to this process can be very helpful to an attorney or other professional who needs to obtain reliable evidence in a civil or criminal case. Having a fresh set of eyes is often critical.
Attorneys or other professionals often feel like they are drowning in reports, medical records, interview transcripts, etc. It becomes more difficult to separate out the truly relevant material.
Also, it is human nature for someone who is very close to a case to have trouble looking at the situation with objectivity. Because of our familiarity with both legal and psychological concepts, we can effectively work with counsel or other professionals to provide an impartial perspective on the case.